Find answers to frequently asked questions about your Portmeirion Group PLC shareholding including how to update your personal details, information about buying and selling shares and advice on dividends.

If the answer to your question is not listed on this page, please contact Link Asset Services using the below contact details.

Link Asset Services
The Registry
34 Beckenham Road
Beckenham
Kent
BR3 4TU

Tel: 0871 664 0300* (UK)
+44 (0)37 1664 0300 (outside UK)
* Calls cost 12p per minute plus network extras. Lines open between 9:00 am and 5:30 pm GMT, Monday to Friday excluding public holidays in England and Wales.

Updating personal information

Your address can be updated by sending one of the below to Link Asset Services:

(i) a letter confirming your name, old address, new address and the company in which the shares are held; or

(ii) a completed and signed Change of Address form. The form can be downloaded here.

Alternatively you can register online at www.signalshares.com. On this portal you can make changes to your address details.

Please complete a Dividend Mandate form and send it to Link Asset Services with a covering letter (if you are changing bank details). The Dividend Mandate form can be downloaded from here. Alternatively you can register online at www.signalshares.com. On this portal you can make changes to your mandate details.

The original change of name deed or marriage certificate must be provided to Link Asset Services. A certified copy of the document is acceptable subject to it meeting Link Asset Services’ requirements. For further information on those requirements, contact Link Asset Services using the details above.

If you hold a share certificate for your shares, you can transfer them to another person, or add joint holders, by completing a stock transfer form. You can download the form here or you can contact Link Asset Services using the details above and they will send you a copy in the post.

If you hold your shares electronically without a paper share certificate, contact Link Asset Services for more information on your options.

If you’ve lost your share certificate please call Link Asset Services or send them a signed letter (contact details are above). If your certificate has been stolen, please provide the crime reference number issued by the police.

Link Asset Services will send you an indemnity form through the post for you to complete and return to them. Depending on the value of the shares, you may need to pay a fee.

The representative of the deceased shareholder will need to send a covering letter to Link Asset Services confirming the details of the shareholding along with the death certificate.

Buying and selling shares

If you wish to buy or sell shares you can contact any stockbroker or bank with share dealing facilities. Alternatively you can contact Link Share Deal on 0371 664 0445 or by visiting www.linksharedeal.com.

Dividends

Normally, the full year dividend is paid in May.

Normally, the interim dividend is paid in October.

Yes. Please send a letter to Link Asset Services confirming your name, address and the company in which the shares are held along with your bank details. Please ensure that the letter is signed. Alternatively, please complete a Dividend Mandate form and send it to Link Asset Services. The Dividend Mandate form can be downloaded from here.

Let Link Asset Services know that the cheque is missing (using the above contact details) so that it can be cancelled. Depending on the value of the cheque, Link Asset Services may need you to pay a fee for a replacement, which you will be able to pay over the phone using your debit card or by sending a cheque.